Support Guide

We offer multiple support channels, from email via contact form to Instagram and WhatsApp below. Please review your issue carefully and choose the option that best fits your needs.

Send us a message through this form if you’re experiencing any issues

Fill out some info and we will be in touch shortly! Please try to make your message as detailed and clear as possible so we can assist you more efficiently.

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Contact Us for work Together

If you'd like your pattern to be shared and promoted, send us a message with the file attached, we’ll be happy to feature it, crediting you as the creator and including all your contact channels in the post so readers know it’s your work. If you’re also interested in collaborating, feel free to share your proposal here. We’d be delighted to work with you. Thank you so much for your understanding and collaboration!

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Contact Us via Instagram

If you have any questions, no matter what they are, you can contact us directly through our official Instagram account by clicking the button below.

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Contact Us via Whatsapp

This option is only available for paid pattern customers

If you're having trouble accessing your pattern, didn’t receive the download link or PDF file, can’t complete your payment, are experiencing issues with discount codes, or have questions about the pattern itself, please send us a message on WhatsApp by clicking the button below. You’ll be redirected to a chat where you can contact us directly.

Please note: due to time zone differences and message volume, our response may be slightly delayed—but we promise to get back to you as soon as possible.